Is the transfer prívate or shared with other passangers?
All our transfers are prívate and your group will be the only passengers.
2.
Will I be dropped-off and picked up directly from my hotel or private accomodation?
For all prívate transfers the driver will take you straight to your hotel or to the adress in the booking.
3.
How much luggage can I bring?
Your allowed 1 bag or suitcase and 1 small hand luggage per person.
4.
How do I do to bring extra luggage or sports equipment?
When you make the reservation you can add extra luggage or sports equipment for an additional cost.
5.
Can you supply child seats?
For most vehicles we can and you can add child seats when you make thereservation, there can be an additional cost.
6.
Can we bring a folding wheelchair onto the vehicle?
We don’t charge any extra for folding wheelchair, but you have to add in the reservation that you will bring one.
7.
Do you charge extra for credit cards payments?
There is no extra fees for credit cards payments.
8.
When should I book?
You can book on the internet up until 24 hours before you travel. Last minute bookings less then 24 hours please call our call center, the pone number you find under contact us.
Before your holiday
1.
What do I need to show to the driver/representative at the airport/resort?
You need to bring a printed copy of the booking voucher, one for each way. The driver will keep the copy so make sure you have two.
2.
Where will I find the driver ?
Normally you will find the driver in the arrival hall after you got your luggage holding a sign with the lead name of the booking. If there is a special meeting point you will see that on your voucher.
On departure the driver will come to the reception ori f it is a prívate adress you need to wait outside so the driver can see you.
3.
What do I do if I can’t find the driver?
You call our assistance number that you find on the voucher.
4.
If my flight is delayed?
We control the status of your flight to make sure we will collect you on time. If there is bigger changes or delayes you need to call our call center to inform us.
5.
What if I don’t recieve the booking voucher?
Normally you recieve the voucher shortly after payment, I you haven’t recieved it please senda n email to us and we will send you the voucher.
After your holiday
1.
Where can I leave my comments or suggestions?
You can send us an email, the email you find under contact us.
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* Full refund for cancellations requested by email up to 48h before travel date. Not applicable to tailor-made bookings. ** Customer liable for any increased service cost resulting from requested change. Changes subject to availability & acceptance by supplier. 2 changes are free of charge, additional changes incur a 15€ admin fee. *** This comparison chart was compiled from publicly accesible data on 21/01/2010. All company or product names are trademarks of their respective owners. These terms &conditions applicable from 21/01/2010.
