* Full refund for cancellations requested by email up to 24h before travel date. Not applicable to tailor-made bookings. ** Customer liable for any increased service cost resulting from requested change. Changes subject to availability & acceptance by supplier. Changes are free of charge, additional changes incur a 15€ admin fee. *** All company or product names are trademarks of their respective owners. These new terms &conditions applicable from 01/01/2012.